Privacy Policy

 

This Privacy Policy explains how iwood (referred to as "we" or "iwood") collects, uses, and protects your personal data when you visit and interact with our website www.iwood.it (referred to as "Site"). We are committed to respecting your privacy and processing your data in compliance with the General Data Protection Regulation (GDPR) and the Italian Personal Data Protection Code (Legislative Decree 196/03).

 

Data Controller

 

iwood - Simone Guastella Email: info@iwood.it

 

Types of Data Collected

 

We collect various types of data, including:

• Browse Data: Information collected automatically during Browse, such as IP address, browser type, operating system, pages visited, time spent, etc. This data is used anonymously for statistical analysis and to improve the user experience on the Site.

• Voluntarily Provided Data: Information you voluntarily provide to us, such as your first name, last name, email, address, phone number, etc., when you register on the site, make a purchase, or contact us via the contact form. This data is necessary to fulfill orders, provide customer support, and respond to your inquiries.

• Cookies: Small text files stored on your device when you visit the Site. We use technical cookies to ensure the proper functioning of the Site and analytical cookies to collect anonymous statistical information about Site usage. You can manage your cookie preferences through your browser settings.

 

Purposes of Data Processing

 

We use your personal data for the following purposes:

• Service Provision: To manage orders, provide customer support, respond to your inquiries, and improve the user experience on the Site.

• Marketing and Communication: To send you newsletters, promotions, and commercial offers, subject to your consent.

• Statistical Analysis: To analyze Site usage and improve our services.

• Compliance with Legal Obligations: To fulfill obligations required by law, regulations, or EU legislation.

 

Methods of Processing

 

Your personal data is processed using automated and/or manual tools, in compliance with the security measures required by current legislation. Data is accessible only to authorized iwood personnel and our service providers (e.g., hosting companies, payment services, etc.).

 

Data Sharing

 

We do not share your personal data with third parties, except in cases required by law or when necessary for the provision of our services (for example, with couriers for order shipping).

 

User Rights

 

At any time, you can exercise your personal data protection rights, including:

• Access: You can request access to your personal data and obtain information on how it is processed.

• Rectification: You can request to correct your personal data if it is inaccurate or incomplete.

• Erasure: You can request to erase your personal data in certain circumstances.

• Restriction of Processing: You can request to restrict the processing of your personal data in certain circumstances.

• Objection to Processing: You can object to the processing of your personal data for reasons related to your particular situation.

• Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights, you can contact the Data Controller at the email address info@iwood.it.

 

Changes to the Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time. We encourage you to review this page regularly for any updates.

 

Contacts

 

For any questions or requests related to this Privacy Policy, you can contact us at info@iwood.it.